Town of Paradise


Front Lobby Hours

The Police Department is located at 5595 Black Olive Drive, across from the Community Park. The lobby doors are open from 9:00 A.M. to 3:00 P.M. Monday thru Friday, for front counter services.  Front counter services include, vehicle release, cite sign-off, records requests, Live Scan fingerprinting, and any other services which require monetary transactions.  We continue to accept reports of crimes, civil issues and other inquiries 24/7.

If the lobby door is locked, there is a phone outside which rings directly into the Dispatch Communications Center.


The Records section may be contacted at 872-6161 Extension 221.  Records requests are made at the front counter between the hours of 9:00 A.M. and 3:00 P.M. Monday thru Friday, with a signed request form. Records are released in accordance with Section 6254 of the Government Code.  Any fees must be paid prior to release.  Reports are not released the same day at the front counter.  The law provides for 10 days to comply with a public records request.  Reports must be reviewed to determine if it is eligible to be released to the requestor.  For further details, please see the Records Request Form.


The Dispatch Communications Center is staffed 24-hours per day.  In emergencies, please call 9-1-1.  In non-emergencies, please call 872-6241.  The trained Dispatch staff will assist in obtaining the necessary information in order to classify your call to provide the proper services.

Criminal calls are prioritized first and civil disputes are secondary.  The officers are dispatched by priority.  Every effort is made to advise if there will be a delay in services requested.

Vehicle Release

Vehicles impounded for traffic violations are released only to the registered owner of the vehicle.  The vehicle must be legal to be on the roadway, i.e. current registration, one-day moving permit and a licensed driver.  If the registered owner does not have a valid license, they must bring someone with them who has a valid license in order to release the vehicle.

Release fees are payable at the Police Department before the vehicle can be released.  Towing and storage fees are separate from the Department fees and are payable at the tow company.

The fees depend upon the criminal violation for which the vehicle was impounded.   

Live Scan

Live Scan fingerprinting is available by appointment only.  Appointments take approximately 30 minutes.  Photo identification is required.  Fees include a fee to the Town of Paradise, plus additional fees for Department of Justice and FBI.  The total amount is calculated at the time of service.  Please call 872-6161 Extension 226 or 872-6241 to schedule an appointment. 


NOTE:  For safety reasons, children are not allowed in the area where Live Scan fingerprints are done.  Please plan accordingly.

Property & Evidence

Property and evidence eligible for release to the identified owner is done by appointment only.  Please call 872-6161 Extension 206 or 872-6241 to set an appointment.  Photo identification is required to release property to the owner.  

Building Alarms

Town Ordinance 9.60, Alarm Systems require alarms for commercial and residential buildings in the Town of Paradise to be registered.  The ordinance requires commercial and residential alarm users to register their alarm system and pay a registration fee.

Go to  to register. 

Click here for more informationor call (888)865-9770 

Business Licenses and Permits

Click here for more information.

Citizen RIMS

The web page for Citizen RIMS allows the public to access the Paradise Police Department's crime data.  The idea is to make as much information as possible available in an easy to use website.  The public can access incidents by choosing specific date spans.  Crime mapping allows the public to filter types of crimes in the Town.  The Arrest log displays arrests for the past 30 days.  The public can also access recently stolen vehicles.  The website can be accessed on any computer or at the kiosk located in the lobby of the police department.



You are here: Home Records/Dispatch/Communications

Contact us

Town Hall

5555 Skyway

Paradise, CA 95969

(530) 872-6291 phone

(530) 877-5059 fax

Monday - Thursday

8:00 a.m. to 5:00 p.m.