Town of Paradise

Loan Information

First Time Homebuyer or Home Repair Loan Information

 

If you have a loan through the Town of Paradise and your home was lost in the Camp Fire, the Town is forgiving the interest (ONLY) on your loan; the principal amount cannot be forgiven.  Please know that you have options of what to do with your insurance proceeds:

1.  If you intend on rebuilding on the same site in Paradise, ALL insurance proceeds can be made available to you in an escrow account held by either the Town (if we hold the first mortgage) or a first lender (if you pay a monthly mortgage).  This option will give you the most money for rebuilding. You should receive a check from your insurance company with our name on it; please bring it to our temporary Town Hall (441 Main Street, Chico). We will either deposit it into an escrow account or endorse it and send it on to your first mortgage.  If you had a monthly mortgage payment prior to the fire, you will be expected to continue to make your payments.

 

2.  If you would like to cash out your insurance proceeds, you will have to pay all of your mortgage debts off first.  If you intend on rebuilding on the same site in Paradise, the Town can hold the Town's pay-off funds in an escrow account, but we will only release the funds to you when you are close to obtaining your Certificate of Occupancy on your new home.  Your loan with us stays in place and continues with the original terms. You should receive a check from your insurance company with our name on it; please bring it to our temporary Town Hall (441 Main Street, Chico). We will either deposit the check and return to you the remainder of the funds (which can take up to two weeks) or forward the endorsed check to your first lender with instructions on paying us back.  Please know that some lenders might not send the funds directly to us; if they do not, you are responsible for paying off your debt with the Town so be sure to understand what your first mortgage has done before committing all of the funds returned to you. Once we receive our pay-off funds, we will deposit them into an escrow account for you.

 

3.  If you will not be rebuilding on the same site in Paradise, you will have to pay off all of your mortgage debts, and then you can do as you please with the remaining funds.  You should receive a check from your insurance company with our name on it; please bring it to our temporary Town Hall (441 Main Street, Chico). We will either deposit into those funds and return the remainder to you (which can take up to two weeks) or forward the endorsed check to your first lender with instructions on paying us back.  Please know that some lenders might not send the funds directly to us; however, if they do not, you are responsible for paying off your debt with the Town so be sure to understand what your first mortgage has done before committing all the funds returned to you.

 

If you have any questions, please feel free to contact Kate Anderson at This email address is being protected from spambots. You need JavaScript enabled to view it. or call her at (530) 872-6291.

ADA Transition Plan

The passage of the Americans with Disabilities Act of 1990 (ADA) produced a comprehensive package of civil rights protections for persons with disabilities. This law provides civil rights protections for both employment related issues and for the provisions of goods and services to persons with disabilities. Title II of the ADA lists the specific requirements that apply to public entities, such as state or local governments.  The documentation of an ADA Self Evaluation and Transition Plan is required to comply with Title II of the ADA. The intent and purpose of an ADA Self Evaluation Plan is for a public entity to identify issues and conditions that could impact qualified individuals with disabilities. The intent and purpose of a Transition Plan is to set forth a written process and method whereby the public entity can modify, replace, or remove identified ADA compliance issues and conditions over time.

The Town of Paradise has prepared an ADA Self Evaluation and Transition Plan in compliance with Title II of the ADA. The Plan was adopted by Town Council on July 14, 2015. The complete ADA Self Evaluation & Transition Plan is available for download below. Alternate formats are available upon request.

Town of Paradise ADA Self Evaluation & Transition Plan Download

Future updates to the Self-Evaluation and Transition Plan will be performed on an ongoing basis as new regulations are adopted and as existing public right-of-way conditions change.

If you have any questions relating to ADA and the Public Right of Way, please contact Joanna Gutierrez, ADA Coordinator, at (530) 872-6291 x101 or This email address is being protected from spambots. You need JavaScript enabled to view it..

 

Community Development Block Grant (CDBG)

The Town of Paradise has been a U.S. Department of Housing and Development (HUD) entitlement city since 1994.  HUD awards grants to entitlement community grantees to carry out a wide range of community development activities directed toward revitalizing neighborhoods, economic development, and providing improved community facilities and services.

Entitlement communities develop their own programs and funding priorities. However, grantees must give maximum feasible priority to activities which benefit low and moderate income persons. A grantee may also carry out activities which aid in the prevention or elimination of slums or blight.  Additionally, grantees may fund activities when the grantee certifies that the activities meet other community development needs having a particular urgency because existing conditions pose a serious and immediate threat to the health or welfare of the community where other financial resources are not available to meet such needs. CDBG funds may not be used for activities which do not meet these broad national objectives.

HUD determines the amount of each entitlement grant by a statutory dual formula which uses several objective measures of community needs, including the extent of poverty, population, housing overcrowding, age of housing and population growth lag in relationship to other metropolitan areas.

 

  document 2017-18 Community Partnership Grant Program Application (58 KB) - Due Feb. 2nd 2017 by 5:00 pm

pdf 2015-2020 Consolidated Plan (704 KB)

pdf 2016-2017 Annual Plan (660 KB)

pdf 2015-2016 Annual Plan (235 KB)

Current Emergencies

Current Emergency Information

  

Camp Fire 11/8/18 

 
Current Evacuations
Mandatory and advisory evacuation information and a list of shelters throughout the county is available at https://www.buttecounty.net/.
Emergency responders are performing safety assessments of burned areas to determine when evacuation orders will be lifted. Cal Fire has ordered all residents to remain out of mandatory emergency evacuation areas.
Looting and other crime will not be tolerated. Law enforcement will maintain a heavy presence in evacuated areas to assist people and protect property. Looters will be arrested. If you see looting in progress, please call 9-1-1.

SHELTERS:

Shelters are open throughout Butte County. An updated list can be found at: https://www.buttecounty.net/. While many shelters are open, we encourage residents to use the following evacuation centers with enhanced services:

Bidwell Jr. High School (2376 North Ave, Chico CA 95926)
Yuba-Sutter Fairground (442 Franklin Ave, Yuba City, CA 95991)
Plumas County Fairgrounds (204 Fairground Rd, Quincy CA 95971)
Butte County Fairgrounds (199 E Hazel St, Gridley, CA 95948)

These centers have cots, blankets, sheets, towels, and other resources for evacuees. We are encouraging evacuees in need of sheltering to go to these evacuation centers first. Mental Health services are available at all shelters.

Shelters are not checking immigration status, however they may ask for identification. The purpose of this is to locate missing persons. Evacuees do not have to provide identification.

RETURNING TO EVACUATED AREAS:

We are coordinating with Cal Fire to determine when it is safe to return home. While evacuation orders are in effect, areas are unsafe. Do not enter closed roads or attempt to return to your home before orders are lifted. Doing so may result in injury and require resources being pulled away from responding to active fires.

FIRE UPDATES:

Please see the Cal Fire Incident Update Reports released around 7 am and 7 pm at www.fire.ca.gov.
A map of burn areas and current fire perimeters is at: https://tinyurl.com/campfireevacs

MISSING PEOPLE:

We encourage residents to check http://safeandwell.org and to check with family and friends.

The Butte County Sheriff's Office has established a Missing Persons Call Center to provide and receive information about persons that are currently missing as a result of the Camp Fire. The call center will be staffedfrom 8:00 am to 8:00 pm. You are urged to call even if you have already reported a friend or family member missing so that detectives can advise you on the status of the case. If you have located a missing person that you previously reported, please call to report that as well.

Missing Person Call Center Phone Numbers:

530.538.6570

530.538.7544

530.538.7671

POWER/GAS OUTAGE INFORMATION:

PG&E is working to both restore power and gas where safe to do so and to de-activate power from some areas to assist with firefighting efforts. To see areas without power, visit https://m.pge.com/#outages
If your gas meter is behind a locked gate and you’re not home, inform PG&E at 1-800-743-5000.

NON-EMERGENCY MEDICAL & MEDICATION INFORMATION:

LiveHealth Online: If you are impacted by the Camp Fire, Anthem Blue Cross partnered with LiveHealthOnline to help you see a doctor 24/7 for non-emergency conditions through live video from a smartphone, tablet or computer at no cost through November 18, 2018. Doctors can send prescriptions directly to your pharmacy if needed. Sign up at www.livehealthonline.com or download the free LiveHealth Online mobile app and select Help for Wildfires Medical to see a doctor.

AIR QUALITY:

Air quality will be variable while there are active fires in the region and shifting winds. Children, the elderly and those with respiratory conditions such as asthma, lung disease and heart disease are most impacted.
To decrease your exposure to wildfire smoke and to limit harmful effects from smoke follow these healthy habits:
o Limit your time outside and stay indoors as much as possible.
o If possible, seek shelter in buildings with filtered air OR move to areas outside the region less impacted by wildfire smoke until smoke levels subside.
o Keep your windows and doors closed unless it’s extremely hot outside. If you don’t have an air conditioner, staying inside with the windows closed may be dangerous in extremely hot weather. In these cases, seek alternative shelter.
o Run your home or car air conditioner on recycle or recirculate. Keep the fresh air intake closed and the filter clean to prevent bringing additional smoke inside.

DAMAGE ASSESSMENTS:

Damage assessment teams are accounting for the number and types of damaged and destroyed structures. Residents who have lost their homes or businesses can check the following link: www.tinyurl.com/campfirestructuremap

TRANSPORTATION AND ROADS:

Please stay off the roads unless necessary, to allow access for public safety. If you need to drive, please proceed with caution. If you experience signal light outages, please proceed as a four-way stop.
California Highway Patrol website: https://www.chp.ca.gov/traffic

ANIMALS:

When evacuating, take your animals with you. Make sure to bring water, food, bedding, and any containment devices necessary. If you are unable to take large animals, leave them in open pastures and leave food out. DO NOT lock them up in a barn.

Small Animal: Small animals evacuated due to the Camp Fire can be taken to:
o FULL & NOT ACCEPTING ADDITIONAL ANIMALS- The Old County Hospital at 2279 Del Oro and Mono, Suite E
o The Chico Municipal Airport (150 Airpark Blvd, Chico, CA 95973)

Large Animal: Large animals evacuated due to the Camp Fire can be taken to the Butte County Fairgrounds, 199 E Hazel St, Gridley, CA 95948

Yuba Sutter Fairgrounds (442 Franklin Ave in Yuba City) is accepting animals for those traveling south/evacuating from the Berry Creek, Brush Creek, Mountain House and Bloomer Hill communities. (accepting pets 24-7)

Finding Pets

Contact North Valley Animal Disaster Group at 530.895.0000 to report lost pets. They are currently inundatedwith calls. If you receive a busy signal, call back later.

WATER SUPPLY:

With the exception of the specific notices below, it is safe to drink and use tap water.
Boil Water notices were issued:
o Paradise Irrigation District
o Del Oro Water Company
o Big Bend Mobile Home Park
o Gran Mutual Water Company
o Blue Oak Terrace Mutual Water

VOLUNTEER AND DONATE:

Monetary Donations:

Donations can be made through the North Valley Community Foundation at: https://www.nvcf.org/

The Butte County Office of Education created the Schools Fire Relief Fund to provide a one-stop location where individuals or organizations could provide support directly to schools in Butte County. Donors can either specify a specific district or use (textbooks, clothes, etc.) for the funds or make an open donation. That fund is available at: https://www.nvcf.org/fund/butte-county-schools-fire-relief-fund/

Supplies:

Donated items should be dropped off at 2850 Feather River Blvd. Oroville. To facilitate the donations being provided in a timely manner, this location is asking for new clothes only. Call Oroville Hope Center office if you have questions 530-538-8398 or check the website daily www.orovillehopecenter.org

Supplies for Evacuees

People in need of clothing and supplies can go to the Hope Center (1950 Kitrick Ave A, Oroville, CA 95966) to pick up needed items. Beginning Tuesday, November 13, the location to pick up supplies will move to the Oroville Municipal Auditorium (1200 Myers Street, Oroville). Individuals will be able to access clothing, pet goods, and small appliances from 8:00 am-5:00 pm.

Volunteers

Caring Choices is coordinating volunteers. If you would like to volunteer, please complete an application at www.caring-choices.org.

WORK SPACE FOR BUSINESSES

Chico Start is offering office space for businesses displaced by the fire needing a temporary space to work. Chico Start has phones, WiFi, desks, phone booths, in the co-working space. To make arrangements, Contact Tim at This email address is being protected from spambots. You need JavaScript enabled to view it. or 530.924.5070.

MAIL SERVICE:

Due to the Camp Fire the following Post Offices are closed due to mandatory evacuations:

Magalia, 14146 Skyway, CA 95954-9998
Stirling City, 16939 Skyway, CA 95978-9998
Paradise, 6469 Clark Rd, CA 95969-9998
Forest Ranch, 15517 Nopel Ave, CA 95942-9998

Customers may pick up their mail at the following alternate location. Chico Midtown (Hours: M – F, 8 a.m. – 5 p.m.), 141 W 5th Street, CA 95928. This information can be found at the United States Postal Service website.  Residents can contact the United States Postal Service for direct mail inquiries at 1-800-ASK-USPS (1-800-275-8777).

SCHOOL CLOSURES:

All the schools in the County will be closed until after the Thanksgiving Holiday. Please continue to check the Unified Paradise School District Facebook.

WHERE TO GET INFORMATION:

Town of Paradise:

Town of Paradise Facebook: https://www.facebook.com/townofparadise/
Butte County Website: https://www.buttecounty.net/
Paradise Unified School District Facebook Page: https://www.facebook.com/pusdk12/

Important Numbers:

PG&E: 800-743-5000
FEMA: 800-621-3362
American Red Cross: 707- 577-7600
Mexican Consulate in San Francisco: 415-699-1885

Town Facebook:  https://www.facebook.com/townofparadise/?fref=ts

Cal Fire Twitter :  https://twitter.com/CALFIRE_ButteCo?lang=en

Cal Fire Website:  http://www.fire.ca.gov/

 

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Contact us

Town Hall

5555 Skyway

Paradise, CA 95969

(530) 872-6291 phone

(530) 877-5059 fax

Monday - Thursday

8:00 a.m. to 5:00 p.m.